Category Archives: Computers and IT

Case Studies on Computers and IT

Study on CRM Framework to Improve Customer Service

The need was to develop a repeatable and sustainable process to improve and measure customer satisfaction. There was a lack of coherence and visibility in initiatives taken by various divisions to improve customer service. Customer information and cost of service was not readily available for decision-making. Overall, there was a need to create a customer centric, cross-functional process orientation for the organization. Click here to read more…

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Indian eCommerce …The Game has just Begun!!

ndians are still very conservative when it comes to impulse purchase, we probably take the longest to change our habits and hence one has to have the stamina to not only grow in this country but also to survive. We are a country of 1.2 Bn but every few hundred kilometres we talk, eat, wear and buy differently which is unique to us. We are multiple Europes’ packed into one but spend only few bucks and save for the next generation due to centuries of deprivation. But surely we are on the verge of a big change and revolution, consumption is growing in India and it is growing beyond needs to the wants. Click here to read more…

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Monster Worldwide, Inc., parent company of, the premier global online employment solution for more than a decade, strives to inspire people to improve their lives. With a local presence in key markets in North America, Europe, Asia and Latin America, Monster works for everyone by connecting employers with quality job seekers at all levels and by providing personalized career advice to consumers globally. Through online media sites and services, Monster delivers vast, highly targeted audiences to advertisers. Monster Worldwide is a member of the S&P 500 index. Read More

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Case Study on Chairman Virgin Group Ltd

As a leader, one must convey that knowledge, information and instructions that are needed to ensure the effectiveness of the organization whether it is now or in the future. “Leadership is the process of developing ideas and a vision, living by values that support those ideas and that vision, influencing others to embrace them in their own behaviors, and making hand decisions about human and other resources.” Read more..


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Role of statistics & computers in agricultureal reasearch

Agri research has played a vital role in in development of statistical methods. I is indeed true that the statistical tools have wide applicability to almost any branch of science dealing with thw uncertain phenomenon involving aggregates. With the advent of computers & combination of statistical tools & computer technology, has it actually helped agricultural research?
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Offshore IT- The Latest Mantra of Success

IT is such a field in which the amount of work done till the end of the day always seems to be less as compared to the requirement. Hence most of the IT companies keep expanding themselves. But I’m sure that you’ll agree to the fact that this isn’t a cost effective way to get your work done.  But there’s nothing to be anxious, because there’s an answer to this situation- ‘Offshore IT’. This mode of working is indeed new, but has been amazingly successful…click here to read more on Offshoring