Tag Archives: Business intelligence

Case Study for Relacom

Today we generate our KPIs on a daily basis. Prior to deploying Analysis Services, back when we created them by cutting and pasting, we only updated our KPIs on a monthly basis.
– Ake Soderberg, Operational Project Manager, Relacom.



With more than 15,000 employees operating in 17 countries, Relacom provides managed services for wired and wireless networks. To accommodate its growth, the company needed a more robust and flexible business intelligence (BI) data warehouse, which had been hosted using Oracle and the UNIX operating system. The company migrated its BI data warehouse to Microsoft SQL Server 2005 Enterprise Edition (64-bit) database software running on Windows Server 2003 Enterprise Edition for 64-Bit Systems…






Situation: Relacom, headquartered in Stockholm, Sweden, provides a range of data and telecommunication network services—from construction services, to equipment installation, to network maintenance—serving customers through its operations in 17 countries around the world. The 15,000 employees of Relacom provide managed services to customers ranging from private sector and government network owners to businesses and consumers. Servicing both wired and wireless networks, Relacom provides preventative and corrective maintenance services…
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Case Study for Hexaware Technologies

Hexaware Technologies provides IT and process outsourcing services to a 150-strong client base that includes several Global 1000 organizations. The India-based company specializes in business intelligence and analytics, modernizing legacy systems and undertaking independent testing. It has more than 6,000 staff across 20 countries and operates three subsidiaries: quality assurance and testing provider FocusFrame; business process outsourcing specialist Caliber Point Business Solutions; and business analytics and financial systems business RiskTech.
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Case Study of CoreMotives

CoreMotives develops marketing automation solutions for small and midsize businesses that use Microsoft Dynamics CRM. As the company acquired new customers, it started to outgrow its server infrastructure, which was hosted by a third party. For instance, the company experienced significant delays in processing business intelligence for its customers—sometimes taking up to 14 hours, which was unacceptable in a situation where customers expect near real-time results…






Situation: Founded by a group of marketing and technology experts, CoreMotives develops business-to-business marketing automation and lead generation software that enables marketing and sales teams to detect, track, and target potential customers. The company’s marketing automation suite integrates with and enhances Microsoft Dynamics CRM, providing business intelligence for customers’ website traffic and email marketing initiatives…
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Case Study for Winsight

Winsight, a subsidiary of Winwise, designs software and offers services, technology training, and consulting on projects. Specialists in implementing business intelligence (BI) decision support systems in IT systems based on Microsoft® technologies, Winsight has its own line of tools called OLAP Webhouse. A notable member of this lineup is ReportSmith.net, a decision support interface that unites both the power of analysis and flexibility in reporting in a single Web application. ReportSmith.net complements Microsoft SQL Server™ Reporting Services, and had only a Web browser as its client—until recently. Read further..



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Case Study on Lyttelton Port Company

As the major deep-water port in the South Island, LPC offers a full array of shipping services, handling over nine million tonnes of containerised cargo, bulk products and imported vehicles annually from over 1,200 visiting vessels. Multiple and complex source systems needed to be consolidated into a data warehouse as a first step on a business intelligence path.

Supported by a staff of over 400 in operational, management and administrative roles, LPC’s challenge was to bring the many mechanisms and systems that supported different reporting and analysis tasks together into one centralised and consolidated framework, thereby empowering managers with improved, accurate information for decision making. Click here to read more…

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Case Study on Capital & Coast District Health Board

Capital & Coast District Health Board (C&C DHB) wanted more affordable and detailed business intelligence (BI). To achieve this goal, C&C DHB replaced its previous BI solution with a new one based on the Microsoft SQL Server Fast Track Data Warehouse and the HP Business Decision Appliance. In just 12 months, C&C DHB transformed its BI capabilities, cut software costs by about 50 percent, and improved insight, efficiency, and agility. Click here to read more…

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Case Study on Zarlink Semiconductor

When global semiconductor leader Zarlink went looking for ways to cut IS costs during tough economic times, it ended up saving over US$45 million within three years while winning an ROI award in the process. Zarlink Semiconductor realized these savings with longtime partner Cognos, in conjunction with its existing SAP system. The savings resulted from lower capital spending and reduced expenses across the IS organization, combined with a reduction in ERP licenses. For this impressive return, Baseline Magazine/Nucleus Research awarded Zarlink with the Technology ROI Award in business intelligence for 2004. Click here to read more…

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Case Study: Laurentian Bank of Canada

Founded in 1846, Laurentian Bank of Canada is a Quebec banking institution operating across Canada, dedicated to meeting the financial needs of its clients through the excellence of service, simplicity and proximity. It needed to provide branch employees with the information needed to successfully run their businesses. It deployed Business Intelligence (BI) solution incorporating a data warehouse, fast Web access to information for reporting and analysis, and scorecarding for the management team. Click here to read more…

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Case Studies on A Teller Management System: Bridgewater Bank

Bridgewater Savings Bank: Similar to most banks, the nine location Massachusetts based Bridgewater Savings Bank (BSB) had an enormous amount of transaction data in their core system that went unused. Without a methodology to turn this data into useable business intelligence, it just took up server space. With the help of FMSI’s Teller Management System™ (TMS), BSB was able to employ a new methodology for utilizing their valuable transaction data and improved their teller productivity by 23%—resulting in a $0.23 drop in labor cost per transaction. Click here to read more…

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Case Study Deere & Company

Deere & Co. wanted to build a world-class process and technology platform for their Enterprise Supplier rating program called “Achieving Excellence”. They looked to Aquent IT Solutions to help them with requirements, architecture, construction and deployment of the technology to support this process. This Case Study will provide a look at the process, business intelligence and application development that was required to help make this program a reality. Aquent IT Solutions began working with Deere on this effort in 1998 and continues to provide services for this program and many others today. Click here to read more…

Deere & Company Case Study

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