Tag Archives: business objectives

Case Study of Major Oil Sands Mining Company

“From our perspective, having a VMware environment as an IT standard delivers significant business value to our organization. VMware virtualization technology delivers excellent flexibility in meeting our customers’ needs as well as considerable cost savings, which helps us meet our overall company business objectives.”
— Manager for Service Delivery, Major Oil Sands Mining Company.



Since its founding in 1989, this major oil sands mining company, based in Calgary, Alberta, one of the world’s largest independent crude oil and natural gas producers, has delivered year-over-year growth in cash flow, net asset value and daily production per share. In many respects, the company’s IT infrastructure is similar to other enterprise environments with 450 servers in its three data centers support Oracle systems running under Linux Red Hat and Solaris, along with Microsoft Exchange and SQL under Microsoft Windows 2008. Learn more on Major Oil Sands Mining Company






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Case Study on Cano Petroleum Inc

Kaseya has empowered IT operations to run more smoothly. Tasks that took hours or days before now just take moments. That results in fewer interruptions to the business; allowing thecompany to focus on business objectives rather that a “tech”taking up their workday installing patches and upgrades.
– Jon Morgan, Manager of Information Technology, Cano Petroleum.



As a publicly traded oil and gas company, Cano Petroleum, Inc. must comply with the Sarbanes-Oxley Act of 2002, reliably accounting for all revenue streams and corporate expenditures in an effort to ensure transparency throughout the accounting process. The company uses innovative technology to extract additional oil and gas from mature fields throughout Texas, New Mexico and Oklahoma, necessitating the need to centralize compliance efforts through its headquarters in Ft.Worth.






For the IT department, ensuring SOX compliance means being able to account for all IT assets, making sure systems are maintained regularly and consistently, protected from malicious security threats like spyware and viruses, backed up properly and can be recovered easily in case of data loss. Cano also has to ensure that help desk issues are dealt with accordingly, corporate resources are not being used for personal use (within reason) and the company is in compliance with the software licensing agreements it has in place with vendors. Read more on Cano Petroleum Inc






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Case Study on Frontier Airlines

Frontier Airlines is a low fare airline that provides service from its Denver hub to 47 destinations in 29 states, spanning the nation from coast to coast and to seven cities in Mexico and one in Canada. As the second largest jet carrier of Denver International Airport (DIA), Frontier’s fleet of Airbus jets averages 250 daily system-wide departures and arrivals, serving 24 out of the top 25 destinations out of Denver. The company employs about 4,800 people in cities throughout North America.

Frontier’s MPLS WAN is a critical resource for the airline. It connects the company’s data center in Denver to offices and airports throughout North America. It supports both important customer-facing applications, such as seat assignment, electronic ticketing, curbside and online checkin, as well as all the logistical and management applications necessary for running a major airline.

But even as the network was rapidly expanding to support Frontier’s business objectives, performance was slowly degrading, and the company’s traditional SNMP devicebased management system couldn’t give the IT staff the visibility they needed to meet their Service Level Objectives (SLOs). Click here to read more…

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Case Study on Delivering Meaningful Business Results

While many IT managers and executives worry about cost, understanding the real value of IT services as they support unique business models is important, yet often overlooked. In this Webinar, Dennis Drogseth, EMA Vice President, discusses how to determine where IT currently stands in relation to aligning with and satisfying business objectives. The presenter will also cover guidelines for understanding, establishing, and communicating value-related objectives between IT and the business. Click here to read more…

Meaningful Business Results Case study

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Case Study on Effective Internal Communications at Siemens.

How does one of the world’s largest engineering conglomerates communicate to a workforce of 65,000 employees in North America?


They do it in a human way. According to Head of Internal Communications for Siemens Corporation, North America, Shelley Brown, the goal of their internal communication plan is simple: “to foster engagement while helping employees understand the company’s business objectives and how they fit into them.”


Communication at the company is driven by employee involvement with the goal of helping them to become ambassadors of Siemens. However, rather than resorting to the typically used “hero messages”, Siemens tries to resonate with employees without just presenting their corporate strategy. “We tell employees that ‘whether you know it or not, you are an ambassador for the organization.’” Brown explains. Read more..

A Case Study Focusing on Critical Success Factors

Case Study about Focusing on Critical Success Factors

Abstract: Queensland Health, a large Australian government agency, implemented a centralised IT service management model based on the ITIL framework. This paper presents an in-depth case study of the implementation. It sheds light on the challenges and breakthroughs, confirms a set of factors that contributed to the project’s success and offers a learning opportunity for other organisations.






Introduction: In past years a confluence of circumstances has driven IT functions to become more service-oriented so that they can be better aligned with the business objectives of their organisations. These trends include the growing pressure for organisations in the public as well as private sector to operate on a more costeffective basis, the increasing dependence on IT for near realtime information to support mission-critical activities, the need for enhanced reporting integrity so as to meet stricter regulatory requirements.

Read more on Critical Success Factors


A Case Study on Framework for Organisational Control Principles

A Case Study about Framework for Organisational Control Principles

Abstract: Just as organisations have goals describing their primary business objectives, they also have goals with respect to controlling how these objectives are met. These are the control goals of an organisation which are enforced through a system of internal control. Such a system enables them to adhere to external laws and internal regulations, prevent and detect fraud and continuously enhance the overall quality of the business. Independent of the type of organisation, these internal control systems use common underlying principles to establish and achieve control over business activities.





Introduction: Error and fraud can lead to losses of any kind. Identifying, establishing and maintaining the appropriate controls can help to prevent and detect such errors and fraud. When Nick Leeson brought down Barings Bank after running up losses of £862 million on unauthorised trading in derivatives, a lack of control became painfully obvious. However, at least in the financial area little seems to have been done, as is documented in the case of John Rusnak, alleged to be responsible for a £500 million fraud when trading currencies at an US subsidiary of Allied Irish Bank in early 2002. When interviewed about Rusnak’s case, Mr. Leeson said that the deals at Allied Irish Banks’ US subsidiary showed similarities to his own 1995 scandal in Singapore.

Click here to read more on Framework for Organisational Control Principles


Case Study on Credit Scoring

Introduction: In the financial industry, consumers regularly request credit to make purchases. The risk for financial institutions to extend the requested credit depends on how well they distinguish the good credit applicants from the bad credit applicants. One widely adopted technique for solving this problem is “Credit Scoring.” Credit scoring is the set of decision models and their underlying techniques that aid lenders in the granting of consumer credit.





Credit Scoring: Business Objectives, The application of scoring models in today’s business environment covers a wide range of objectives. The original task of estimating the risk of default has been augmented by credit scoring models to include other aspects of credit risk management: at the pre-application stage (identification of potential applicants), at the application stage (identification of acceptable applicants), and at the performance stage -(identification of possible behavior of current customers).Click here to read more on Credit Scoring



Case Studies for PSCU Financial Services

Fostering cultural change within PSCU Financial Services mission is to be the credit union industry leader in defining and delivering quality financial service solutions, by leveraging a member-owned cooperative structure, scale, specialized knowledge and strategic partnerships. While strong training and successful learning existed within the organization before the e-learning implementation, the project team saw the importance of building a strategic marketing plan for the inception of the e-learning initiative. PSCU-FS and SkillSoft’s PSCU-FS account team put together a targeted strategic marketing campaign that was more than just incentives to create awareness. PSCU-FS wanted to integrate learning into the life of the enterprise and foster an environment where e-learning could blend into business objectives and corporate goals. Click here to read more…

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A Case Study on Credit Scoring

In the financial industry, consumers regularly request credit to make purchases. The risk for financial institutions to extend the requested credit depends on how well they distinguish the good credit applicants from the bad credit applicants. One widely adopted technique for solving this problem is “Credit Scoring.”

Credit Scoring: Business Objectives: The application of scoring models in today’s business environment covers a wide range of objectives. The original task of estimating the risk of default has been augmented by credit scoring models to include other aspects of credit risk management: at the pre-application stage (identification of potential applicants), at the application stage (identification of acceptable applicants), and at the performance stage (identification of possible behavior of current customers). Click here to read more…

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