Tag Archives: Customer Applications

A Case Study on Fisher & Paykel Finance

Fisher & Paykel Finance’s consumer lending application Core Risk Assessment module had reached the end-of-life. The company needed to replace the legacy system to improve scalability, maintainability, ease of configuration and enhance the customer buying experience. Solution : Using the Agile project management methodology, Datacom worked closely with the Fisher & Paykel Finance Information Services team to deliver a robust and easily maintained replacement system that manages concurrent requests. Click here to read more…

“The enhanced risk assessment system has made a huge difference to our business. Customers’ applications are now accurately processed faster in-store, making it easier for them to buy things. Our business growth ambitions are supported by the concurrent processing and assessment of multiple customer applications. We worked collaboratively together with proactive communication, regular progress reviews and timely attention to resolve issues as they arose resulting in a quality, problem free implementation.”Colin Smith – CIO, Fisher & Paykel Finance

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Case Study on NTTX Select

Case Study for NTTX Select

NTTX is an untraditional hosting service provider in that it does not provide empty racks of servers for customer applications; rather, it provides custom, turnkey IT solutions for companies that need to focus on running their business, not managing their infrastructure. However, as customers asked for faster response times and support for new technologies, and as the market for hosting providers became more competitive, NTTX realized that its traditional data center limited its success.

Click here to read more on NTTX Select

Case Study for Administaff

We are moving away from what I consider an ad hoc model of planning where we would initiate a project without considering the affect it would have on the greater organization.”
– Kevin McKenzie, Manager, Project Portfolio and Standards, Administaff.

Administaff, a full-service human resources services provider, wanted to improve visibility into resource utilization and better align resources with business objectives. To support internal operations and core customer applications, the IT department used Microsoft® Office Project Server 2003…

Situation: Administaff delivers personnel management services to small and mid-sized companies throughout the United States. Based near Houston, Texas, the company provides a wide variety of benefits and services to more than 5,000 client companies and 100,000 worksite employees. Services include benefits management, payroll administration, government compliance, recruiting, training, and business services. By managing the HR function, Administaff helps its clients focus critical resources on business growth…
Click here to read more on Administaff

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