Tag Archives: People

Case Study on Goldsmith Williams

Goldsmith Williams is a leading law firm specialising in conveyancing, remortgage, personal injury and wills. It is on the legal panel of every leading building society, bank and centralised lender, and acts for a wide network of mortgage advisers, packagers, networks and accident claim companies. It is based in Liverpool and employs 270 people. The Challenge: Goldsmith Williams is a longstanding Document Exchange Member. However, it was aware that its address book needed to be updated as several items of post were being rejected each day due to incorrect contact information. The rejected items had to be sent via Royal Mail, which is more expensive, less reliable, and delivers later in the day. Click here to read more…

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A Case Study on Approach to Talent Management: Allstate Inc.

These responsibilities included examining the business strategies to define and develop the capabilities required for key roles at various levels. To accomplish this, we identified a set of competencies or success factors that link many of our talent systems together. As a result we adjusted the way Allstate assesses people for hiring, promotion, and development. It included aligning development products and processes to reinforce and build the capabilities defined by our strategies. We linked together processes and practices beyond learning that effect performance, such as performance management, succession planning, talent reviews, development, and so forth. Click here to read more…

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Case Study for Macmillan Cancer Support

Macmillan Cancer Support is the largest cancer care and support charity in the UK. The organisation was established in 1911 as the Society for the Prevention and Relief of Cancer, founded by a young man named Douglas Macmillan who, motivated by his father’s battle with cancer, wanted to help offer services of value to those coping with the disease. The charity was originally created to provide advice and information to all people with cancer, homes for patients at low or no cost, and voluntary nurses to attend to patients in their own homes. Today much of Douglas’ legacy lives on.

As treatments for cancer improve and patient survival rates increase, the number of people living with the disease and its aftermath is also growing and, accordingly, so grows the need for extended medical help as well as practical, emotional and financial support services for the people and families affected by this challenging disease. Today Macmillan provides assistance to patients, their caregivers, families and communities with a variety of support services…
Click here to learn more about Macmillan Cancer Support

[youtube http://www.youtube.com/watch?v=2Ld4Fa9iubU&w=560&h=315]

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Case Study for Lake Condah

Budj Bim and Lake Condah are part of traditional Gunditjmara country. The people who lived at and had specific responsibility for Lake Condah are the Kerrup-Jmara (people of the water / lake). The Budj Bim National Heritage Landscape is a nationally significant and unique landscape whose values (natural and cultural) are inextricably bound with the Gunditjmara people. For the Gunditjmara, many of the cultural systems and connections with the landscape are directly tied to the unique natural values of the landscape. Read further..

[youtube http://www.youtube.com/watch?v=H9cnyd6QgCI&w=560&h=315]

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Autoglass® refashions its business around TV

Autoglass® has been a successful radio advertiser for years. Its challenge in 2008 was to find other higher reach media to grow its business in a declining market. Car crime was falling and mileage was dropping as high fuel prices drove people off the roads meaning that fewer consumers were suffering glass damage. Analysis of the market showed that one thing was stopping motorists calling Autoglass® – apathy. Seventy percent thought that a chip or scratch is not significant enough damage for repair..click here to read more

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A Case Study on Bank Of Nanjing Co Ltd

Bank of Nanjing Co., Ltd. provides various financial products and services to micro or small enterprises, medium or large corporates, financial institutions, or individuals in the People’s Republic of China. The company offers a range of deposits; working capital, project, home, and consumer loans; debit and credit cards; and wealth management products. Click here to read more…

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Case Study on Heritage Bank

With a history going back to 1875, Heritage is an authorised deposit-taking institution under the Banking Act, similar to banks, building societies and credit unions. Toowoomba-based Heritage is a mutual company, owned by its members rather than shareholders, so instead of pursuing massive profits, its focus is on putting People First. Click here to read more…

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Case Study on NZ Defence Force Prizes Innovation

The New Zealand Defence Force introduced an intranet scheme in 2009 to encourage personnel from all ranks, services and locations to submit ideas for doing things better, faster or more efficiently. It invites those at the ‘frontline’ to have a direct voice in the way the armed forces operate because, says Major Robert Te Moana, Capability Manager – Force Protection, “the people who are most innovative are those who are actually doing it.”

Two years later, around two-thirds of the nearly one hundred ideas forwarded to the Army alone have been implemented or are under active investigation. Many of the adopted proposals have been modest in scope: all cost below $50,000 and many far less. But cumulatively, they have generated cost savings of around $5 million – significant in light of the Government’s expectation that NZDF reallocate some $300 million by 2014/15 to strengthening frontline capabilities. Click here to read more…

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Case Study on Maurice Blackburn

Maurice Blackburn, formerly Maurice Blackburn & Co, was founded in 1919 by Maurice McCrae Blackburn. With offices in Victoria, New South Wales, Queensland and ACT, Maurice Blackburn acts for people who have been injured or badly treated through the actions or inactions of others. The firm has expertise in cases involving workplace injury, medical negligence, road accidents injuries and asbestos and also act in significant cases impacting on the community. Click here to read more…

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A Case Studies in Air Products: Learning Outcomes for First-Time Managers

Air Products has worked behind the scenes to power companies in the manufacturing, healthcare, energy and technology industries. While Air Products’ corporate headquarters is located in Allentown, PA, its 18,500 employees are located all over the world.

Air Product Case Study

“Air Products’ fragmented learning groups had been in three silos that focused on their regional or country responsibilities, clients and their challenges,” says Rebecca Bechtel, manager of People’s College. “We had a one-size fits all program for managers regardless of their daily activities or area of expertise.

We know that people who become first time managers have a high potential for failure because they don’t transition from the skills that made them a great individual contributor–usually technical–to the skills that make great managers–usually more interpersonal. Click here to read more…

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