Tag Archives: Project Management Methodology

A Case Study on Fisher & Paykel Finance

Fisher & Paykel Finance’s consumer lending application Core Risk Assessment module had reached the end-of-life. The company needed to replace the legacy system to improve scalability, maintainability, ease of configuration and enhance the customer buying experience. Solution : Using the Agile project management methodology, Datacom worked closely with the Fisher & Paykel Finance Information Services team to deliver a robust and easily maintained replacement system that manages concurrent requests. Click here to read more…

“The enhanced risk assessment system has made a huge difference to our business. Customers’ applications are now accurately processed faster in-store, making it easier for them to buy things. Our business growth ambitions are supported by the concurrent processing and assessment of multiple customer applications. We worked collaboratively together with proactive communication, regular progress reviews and timely attention to resolve issues as they arose resulting in a quality, problem free implementation.”Colin Smith – CIO, Fisher & Paykel Finance

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Project Management Methodology Case Studies

At Goddard Space Flight Center (GSFC), knowledge management (KM) is built on an architecture of linked practices. Together these practices make up an integrated approach to organizational learning, with a focus on improving project management. One of the pillars of the Goddard KM architecture is the casestudy method, a powerful, proven learning tool. Case studies are being used at GSFC, and increasingly at other NASA centers, in forums ranging from workshops and conferences to training programs and interactive media.

This guide to NASA case writing first examines some principles of the case-study method. It then outlines the objectives of case-based learning at GSFC/NASA. The second section describes the step-by-step methodology that the GSFC Office of the Chief Knowledge Officer (OCKO) uses to develop,
publish, and implement cases. It includes two appendices: a table describing the types of case studies developed at Goddard (Appendix 1), and an outline and task list for the case-creation process

The rationale for the case method is that organizational learning is most effective when knowledge is shared in usable ways among organization members, and that knowledge is most usable when it is contextual—when it relates to one’s own experience. Inert information databases, as in a lessons-learned system, may be part of a knowledge-management process, but by themselves, they are insufficient. To create dynamic organizational learning, the context of the stories must be brought into the KM system.

The case study is the main vehicle to do this. Decision-oriented case studies—the type developed and used at GSFC—are structured and written from the viewpoint of a key player, the protagonist. They are framed around information available to the protagonist at the time of the event. The case typically builds to a point where the decision-maker is confronted with open-ended choices. The reader is left to analyze the information and scenarios and then make critical decisions based on contextual analysis.

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project management methodology case studies

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