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Case Study for Relacom

Today we generate our KPIs on a daily basis. Prior to deploying Analysis Services, back when we created them by cutting and pasting, we only updated our KPIs on a monthly basis.
– Ake Soderberg, Operational Project Manager, Relacom.



With more than 15,000 employees operating in 17 countries, Relacom provides managed services for wired and wireless networks. To accommodate its growth, the company needed a more robust and flexible business intelligence (BI) data warehouse, which had been hosted using Oracle and the UNIX operating system. The company migrated its BI data warehouse to Microsoft SQL Server 2005 Enterprise Edition (64-bit) database software running on Windows Server 2003 Enterprise Edition for 64-Bit Systems…






Situation: Relacom, headquartered in Stockholm, Sweden, provides a range of data and telecommunication network services—from construction services, to equipment installation, to network maintenance—serving customers through its operations in 17 countries around the world. The 15,000 employees of Relacom provide managed services to customers ranging from private sector and government network owners to businesses and consumers. Servicing both wired and wireless networks, Relacom provides preventative and corrective maintenance services…
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