Case Study for Product/Service-System Development

Abstract: ‘Product/service-systems’ (PSS) are innovation strategies where instead of focusing on the value of selling physical products, one focuses on the value of the utility of products and services throughout the product’s life period. This approach enables companies to provide customers with offerings that continuously deliver value and create a strong competitive advantage. PSS attempts to transcend the old industrial credo that value is embedded in products and the consideration of ‘cost-quality-time’ relates to the physical artefact…






Introduction: Increasing global competition, our post-modern society and the era of mass consumption has been putting steady pressure on manufacturing companies over the past decade. The introduction of concurrent engineering has enabled organisations to differentiate their products with respect to the key competitive aspects of ‘cost-quality-time’. However, as low labour cost countries have increased their market freedom and thereafter industrial capacities, competing has proven difficult for manufacturing organisations in developed countries…
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Case Study of Laing O’Rourke

Laing O’Rourke is a global construction solutions provider. The company is made up of a range of engineering, construction and specialist services companies, employing over 30,000 people across Europe, the Middle East, South Asia and Australasia, providing services in all aspects of project management and delivery, through to operations, maintenance and decommissioning. Read further on Laing O’Rourke







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Case Study for John Sisk & Son

Introduction: Over the past 150 years John Sisk & Son has grown and developed to become Ireland’s largest general contracting company, with a turnover in excess of €1 billion. The company has established offices not only in Ireland but throughout the UK as well. John Sisk & Son has a proven track record in the many areas of the Construction Industry, working on some of the most innovative and internationally renowned projects. Read further on John Sisk & Son







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Case Study of Interactive Domain Model

The degree of power and degree of social inclusion experienced by individuals are strong determinants of health. Although there has been a Francophone presence in Toronto for four centuries, Francophones do not have much power or visibility in Toronto. Historically this minority group has been discriminated against and is still perceived negatively by some. L’Association des Communautés Francophone de l’Ontario – Toronto (L’ACFO-TO) aims to assist the approximately 300,000 Francophones and Francophiles of Toronto to value the French language in order to avoid assimilation.






L’ACFO-TO is doing this by creating community engagement initiatives and an awareness of the continuum of various services in French.” The intent of L’ACFO-TO is to make it possible for people to speak French on a daily basis in a city of about four million (in the Greater Toronto area) where English is the language spoken by the majority. Other objectives are to increase Francophone visibility in a positive way, to increase participation Francophones in all aspects of city life including economic aspects, and to increase the feeling of belonging.
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Case Study for Ivoclar Vivadent UK

Case Study: Index

>Overview
>Challenge
>Solution
>Results
>Next steps


Challenge: While Ivoclar Vivadent benefits from an international profile, few dental professionals were aware of Ivoclar Vivident’s excellent range of courses here in the UK. In fact, much of the dental industry’s focus was centred on the company’s research and development centre in Liechtenstein, Switzerland. While Ivoclar Vivadent were investing in brochures and advertising, they had not started to build their online presence in UK.






Solution: IDM helped Ivoclar Vivadent make the most of their budget by taking their marketing spend online. As well as building the new Ivoclar Vivadent UK website, we incorporated proven SEO techniques and PPC campaigns, to increase their visibility online, building awareness around Ivoclar Vivadent’s presence in the UK. Click here to learn more on
Ivoclar Vivadent UK Case Study



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A Case Study on Nature of the Real-Estate Sector

Case Study Table of Contents

> Executive Summary
> Introduction
> Complex Loans and Credit Finance
> The Role of Non-Financial Professionals
> Corporate Vehicles
> Manipulation of the Appraisal Or Valuation Of A Property
> Monetary Instruments
> Mortgage Schemes
> Investment Schemes and Financial Institutions
> Concealing Money Generated By Illegal Activities
> Red Flag Indicators
> Issues for Consideration


The real estate sector merits closer consideration given the large scope of monetary transactions, its significant social impact, and because of the number of cases in which money laundering, and in limited circumstances terrorist financing and tax fraud schemes, have been detected.

Abuse in this sector also has the undesirable effect of political, institutional and economic destabilisation. Moreover, due to the international nature of the real-estate market, it is often extremely difficult to identify real estate transactions associated with money laundering or terrorist financing.

Given that the purchase or sale of a property is one of the largest financial transactions a family or individual may undertake, changes in property prices have a substantial impact on the considerations taken into account by potential buyers and sellers of properties. Fluctuations in property prices have an impact on decisions about where to live and work in addition to affecting an owner’s net worth. Moreover, to the extent that property values influence rents, the effect is manifested in the distribution of wealth between landlords and tenants. Click here to read more…

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Case Study for Polizia Ferroviaria

Business Needs: Like any police force, the Italian Railway Police (Polizia Ferroviaria, or Polfer) needs to create and store a tremendous number of documents subject to government regulations, and retrieve them at need under strict security. In the past, this was done using paper documents and manual filing systems. To complicate matters, Polfer has approval processes for archiving documents, for recording charges filed, and for recording verdicts. These processes are not completely standardized, and not only vary from department to department, but change periodically…






Solution: Polfer had already invested in a very successful automated CCTV monitoring system based on Microsoft® technologies. Polfer evaluated several possible solutions for an electronic document system, but the solution that offered the most flexibility and ability to customize the approval and archiving process was one based on SharePoint® Portal Server 2003 and Windows® Workflow Foundation (WF), with workflow and Web site state persistence supplied by Microsoft SQL Server™ 2000…
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Case Study for Canon NZ

Canon New Zealand provides office products, copiers, and printers to a wide range of businesses. To continuously improve service levels, Canon New Zealand decided to streamline its communications and improve operations for its mobile technical workforce. The company implemented a Windows Mobile® 5.0 environment, and with the help of Microsoft® Gold Certified Partner Orbiz, deployed a solution that helps manage its dispersed mobile workforce…






Situation: Canon New Zealand (Canon) delivers office automation and printing solutions to businesses throughout New Zealand. First established in New Zealand in the early 1960s, the company started by offering camera products and has expanded into an integrated provider of office solutions for businesses and consumers. Read further on Canon NZ



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Case Study for United Way and the Boy Scouts of America

The United Way of America is an organization which takes in donations from people and businesses and distributes the funds to programs across the nation to help serve the community. One of the organizations which receive funds from the United Way, is the Boy Scouts of America.






In 1990, an assistant scoutmaster was found out to be gay and was expelled from the Scouts as consequence. This went to the courts with the final verdict being that the Boy Scouts of America (BSA) had the right to expel James Dale, the scoutmaster in question. This has been seen as the BSA having a discriminatory policy of admittance into the Scouts.
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Case Study for E-Trade Financial Corporation

When we have a look at E-Trade’s vision statement, we see that they emphasize on self-directed investors and the world market. For the company being reachable from even sitting at home is important. They say “It’s about bringing it home.”Accessebility in anywhere in the world is the main point about the avaliabilty. But there are some missing points in the vision statement.
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